{"id":6436,"date":"2020-07-16T16:12:16","date_gmt":"2020-07-16T14:12:16","guid":{"rendered":"https:\/\/www.customeyes.nl\/producten\/%cat%\/intern-klanttevredenheidsonderzoek\/"},"modified":"2024-08-20T11:29:23","modified_gmt":"2024-08-20T09:29:23","slug":"internal-satisfaction-survey","status":"publish","type":"products","link":"https:\/\/www.customeyes.nl\/en\/products\/general\/internal-satisfaction-survey\/","title":{"rendered":"Internal satisfaction survey"},"content":{"rendered":"
\n
\n

Internal satisfaction survey<\/h2>\n

Uncover the employee satisfaction regarding internal services<\/h1>\n

An efficient organisation is build on proper internal services. What are areas to improve? <\/p>\n Free consultation<\/a>\n \n\n\n\n \"Uncover\n <\/div>\n\n <\/div>\n<\/div>\n\n

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Internal satisfaction survey<\/h3>\n

What can you expect from Customeyes?<\/h2>\n
\n
\n
\n \"An\n

An independent and professional survey<\/h4>\n

With the full support from a dedicated project team throughout the whole process.\r\n<\/p>\n <\/div>\n

\n \"Valuable\n

Valuable insights and concrete actions<\/h4>\n

Collect feedback from employees and turn this into actionable insights to share internally. \r\n<\/p>\n <\/div>\n

\n \"Alignment\n

Alignment with organizational goals<\/h4>\n

Ensuring that internal services are aligned with the strategic objectives of the organization.<\/p>\n <\/div>\n \n

\n

Let's get in touch!<\/h4>\n

Improve the effectiveness, efficiency, and customer orientation of the internal organization. What are you waiting for?<\/p>\n Contact ><\/a>\n <\/div>\n \"Customeyes\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n

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Internal satisfaction survey<\/h3>\n

How does it work?<\/h2>\n
\n
\n

With the internal satisfaction survey, we focus on your internal service delivery. In this survey, your employees provide feedback on departments and services they interact with on a daily basis.<\/p>\n <\/div>\n

\n\n
\n
\n \n \"When\n <\/div>\n
\n
\n

When do you need this survey?<\/h3>\n

This survey is beneficial for all organizations wanting to improve their internal services. It helps organistions in the following:<\/p>\n

    \n
  • Measuring internal customer satisfaction<\/strong>: You can use it to evaluate the satisfaction of internal customers with regard to Service Level Agreements (SLAs), ensuring that your commitments and service standards are meeting expectations.<\/li>\n
  • Gaining insights into outsourcing partner satisfaction<\/strong>: This research evaluates the satisfaction levels of your outsourcing partners, helping you maintain a mutual beneficial cooperation.<\/li>\n<\/ul>\n

    This tool is adaptable to the specific needs and goals of your organization, offering feedback for continuous improvement and quality enhancement.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n

    \n\n
    \n
    \n

    What is it exactly?<\/h3>\n

    In this survey, the focus lies on evaluating the performance of your internal service providers. You inquire with your employees about their interactions and experiences with various internal services, such as cleaning, the service desk, reception, or the technical department.<\/p>\n

    The survey serves as a valuable tool to gain deep insights into the service experience of your employees. It offers specific action points to enhance internal customer satisfaction in the most impactful manner.<\/p>\n <\/div>\n\n <\/div>\n

    \n \"What\n <\/div>\n\n <\/div>\n
    \n
    \n \"Our\n <\/div>\n
    \n
    \n

    Our approach<\/h3>\n

    Our internal customer satisfaction survey is a cooperation, made with one of our skilled consultants to cater to your specific requirements. This tailored survey is designed with the following objectives in mind:<\/p>\n

      \n
    • Enhancing internal organization quality<\/strong>: It serves as a tool for boosting the quality of your internal organization.<\/li>\n
    • Improving efficiency and customer-centric practices:<\/strong> The survey guides you towards a more efficient and customer-centric internal organization.<\/li>\n
    • Priority setting:<\/strong> Management can make informed decisions and set priorities based on the insights from the survey.<\/li>\n
    • Objective feedback for internal services:<\/strong> The survey provides internal services with objective and user-based feedback, enabling them to make improvements.<\/li>\n<\/ul>\n

      Throughout this process, you’ll collaborate with a project manager and a consultant, ensuring the smooth setup and execution of the survey. Our dedicated team will work closely with you to guarantee its success and help you achieve your internal organization improvement goals.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n

      \n \"Your\n

      Your data is safe with us<\/h2>\n
      \n
      \n

      We pay great attention to the security of customer and respondent information. That’s why Customeyes is ISO\/IEC 27001 certified.<\/p>\n <\/div>\n <\/div>\n

      \n
      \n \"Check\"\n\n

      Our clients determine the desired level of anonymity<\/p>\n <\/div>\n

      \n \"Check\"\n\n

      We enter into a data processing agreement<\/p>\n <\/div>\n

      \n \"Check\"\n\n

      All data is securely stored and processed<\/p>\n <\/div>\n

      \n \"Check\"\n\n

      Full transparency in communication about the (research) process<\/p>\n <\/div>\n <\/div>\n\n

      \n \"Customeyes\n <\/div>\n<\/div>","protected":false},"author":17,"template":"","class_list":["post-6436","products","type-products","status-publish","hentry","productgroups-general"],"acf":[],"yoast_head":"\nInternal satisfaction survey - Customeyes<\/title>\n<meta name=\"description\" content=\"In an internal satisfaction survey, your employees provide feedback on departments and services they interact with on a daily basis.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.customeyes.nl\/en\/products\/general\/internal-satisfaction-survey\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Internal satisfaction survey\" \/>\n<meta property=\"og:description\" content=\"In an internal satisfaction survey, your employees provide feedback on departments and services they interact with on a daily basis.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.customeyes.nl\/en\/products\/general\/internal-satisfaction-survey\/\" \/>\n<meta property=\"og:site_name\" content=\"Customeyes\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-20T09:29:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/06\/favicon_large.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/06\/favicon_large.png\" \/>\n<meta name=\"twitter:site\" content=\"@_Customeyes_\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"ItemPage\"],\"@id\":\"https:\\\/\\\/www.customeyes.nl\\\/en\\\/products\\\/general\\\/internal-satisfaction-survey\\\/\",\"url\":\"https:\\\/\\\/www.customeyes.nl\\\/en\\\/products\\\/general\\\/internal-satisfaction-survey\\\/\",\"name\":\"Internal satisfaction survey - 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