{"id":6465,"date":"2023-07-26T09:28:05","date_gmt":"2023-07-26T07:28:05","guid":{"rendered":"https:\/\/www.customeyes.nl\/products\/__cat__\/huurdersonderzoek-retail\/"},"modified":"2024-08-20T14:44:24","modified_gmt":"2024-08-20T12:44:24","slug":"tenant-satisfaction-retail","status":"publish","type":"products","link":"https:\/\/www.customeyes.nl\/en\/products\/real-estate\/tenant-satisfaction-retail\/","title":{"rendered":"Retail tenant satisfaction survey"},"content":{"rendered":"<div class=\"hero\">\n    <div class=\"container\">\n                    <h2 class=\"hero__subtitle\">Retail tenant satisfaction survey<\/h2>\n                <h1 class=\"hero__title\">Help retail tenants to drive their business<\/h1>\n                    <p class=\"hero__description\">How do they feel about the accessibility, overall shopping experience or services provided?<\/p>\n                            <a href=\"https:\/\/www.customeyes.nl\/en\/contact\/\" class=\"button button-yellow\"\n               title=\"Free consultation\">Free consultation<\/a>\n        \n<!--        <img decoding=\"async\" src=\"--><?\/\/= get_template_directory_uri(); ?><!--\/img\/eyes-yellow-wink.png\"-->\n<!--             alt=\"Customeyes Eyes Wink\" class=\"eyes eyes__yellow rellax\" data-rellax-speed=\"-1\"\/>-->\n\n                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Hero_huurdersonderzoek.png\" class=\"hero__image\" alt=\"Help retail tenants to drive their business\" \/>\n                        <div class=\"hero__usps\">\n                            <div class=\"hero__usp is-animated\">\n                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Nummers.png\" alt=\"Annually, we survey more than\"\/>\n                    <div class=\"hero__usp-meta\">\n                        <p>Annually, we survey more than<\/p>\n                        <strong>100.000 tenants<\/strong>\n                    <\/div>\n                <\/div>\n                            <div class=\"hero__usp is-animated\">\n                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Nummers.png\" alt=\"Annually, we advise more than\"\/>\n                    <div class=\"hero__usp-meta\">\n                        <p>Annually, we advise more than<\/p>\n                        <strong>25 real estate organizations<\/strong>\n                    <\/div>\n                <\/div>\n                    <\/div>\n                <\/div>\n\n    <\/div>\n<\/div>\n\n<div class=\"uspshorizontal is-animated\">\n    <div class=\"container\">\n                    <h3 class=\"uspshorizontal__subtitle\">Retail tenant satisfaction survey<\/h3>\n                                <h2 class=\"uspshorizontal__title\">What can you expect from Customeyes?<\/h2>\n                    <div class=\"row\">\n            <div class=\"uspshorizontal__container\">\n                                    <div class=\"uspshorizontal__item\">\n                                                <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2021\/07\/USP_icon.png\" class=\"uspshorizontal__item-icon\" alt=\"An independent and professional survey\"\/>\n                                                <h4 class=\"uspshorizontal__item-title\">An independent and professional survey<\/h4>\n                        <p>With the full support from a dedicated project team throughout the whole process.<\/p>\n                    <\/div>\n                                                        <div class=\"uspshorizontal__item\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Hero_icon3.png\" class=\"uspshorizontal__item-icon\" alt=\"GRESB-compliant questionnaire \"\/>\n                                                <h4 class=\"uspshorizontal__item-title\">GRESB-compliant questionnaire <\/h4>\n                        <p>With our expertise, we create a reliable questionnaire with questions that align with your needs and target audience.\r\n<\/p>\n                    <\/div>\n                                                        <div class=\"uspshorizontal__item\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/USP_icon2.png\" class=\"uspshorizontal__item-icon\" alt=\"Better understand retail tenants\"\/>\n                                                <h4 class=\"uspshorizontal__item-title\">Better understand retail tenants<\/h4>\n                        <p>Using different methods, we help you understand and benchmark the results to determine improvements.<\/p>\n                    <\/div>\n                    \n                                    <div class=\"uspshorizontal__item uspshorizontal__item-transparent\">\n                        <h4 class=\"uspshorizontal__item-title\">Let&#039;s get in touch!<\/h4>\n                        <p>Curious on how to better understand your retail tenants and improve satisfaction?<\/p>\n                                                    <a href=\"https:\/\/www.customeyes.nl\/en\/contact\/\"\n                               title=\"Contact us &gt; \" >Contact us &gt; <\/a>\n                                            <\/div>\n                                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/themes\/customeyes\/img\/eyes-green.png\" alt=\"Customeyes Eyes\"\n                     class=\"eyes eyes__green rellax\" data-rellax-speed=\"1\"\/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"logo-overview\">\n    <div class=\"container\">\n        \n\n                                <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2024\/05\/Logo-bouwinvest.png\" class=\"logo-overview__logo\" id=\"logo-1\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-13.png\" class=\"logo-overview__logo\" id=\"logo-2\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-16.png\" class=\"logo-overview__logo\" id=\"logo-3\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-17.jpg\" class=\"logo-overview__logo\" id=\"logo-4\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-20.png\" class=\"logo-overview__logo\" id=\"logo-5\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-21.png\" class=\"logo-overview__logo\" id=\"logo-6\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-1.jpg\" class=\"logo-overview__logo\" id=\"logo-7\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-2.jpg\" class=\"logo-overview__logo\" id=\"logo-8\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-3.jpg\" class=\"logo-overview__logo\" id=\"logo-9\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-4.png\" class=\"logo-overview__logo\" id=\"logo-10\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-7.jpg\" class=\"logo-overview__logo\" id=\"logo-11\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-28.jpg\" class=\"logo-overview__logo\" id=\"logo-12\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Customeyes-vastgoed-29-768x576.jpg\" class=\"logo-overview__logo\" id=\"logo-13\" alt=\"Customeyes customer\"\/>\n                        <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2023\/05\/Achmea-Real-Estate.png\" class=\"logo-overview__logo\" id=\"logo-14\" alt=\"Customeyes customer\"\/>\n                    \n    <\/div>\n<\/div>\n\n<script>\n    var 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src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2023\/07\/Retail-huurdersonderzoek.jpg\" alt=\"What topics are covered?\" style=\"max-width:inherit;max-height:inherit;width:100%;height:100%;object-fit:cover;\"\/>\n                                    <\/div>\n                <div class=\"box box__text\">\n                    <div class=\"box__text-inner\">\n                        <h3>What topics are covered?<\/h3>\n                        <p>Understanding tenant satisfaction is an important element for the success and stability of commercial real estate. Tenant surveys play a role in gaining valuable insights into crucial areas such as:<\/p>\n<ul>\n<li>Retail facilities<\/li>\n<li>Accessibility<\/li>\n<li>The overall rental experience<\/li>\n<li>Maintenance standards<\/li>\n<\/ul>\n<p>These insights empower real estate managers to anticipate tenant needs, proactively address any issues, and provide solutions. Moreover, conducting surveys contribute to better relationships with tenants, potentially leading to higher tenant retention rates.<\/p>\n<p>Our research includes various options for specific needs, such as surveys for new tenants, sustainability assessments, handling repair requests, and understanding departing tenants&#8217; experiences. The survey is made to match your information requirements and can be conducted at a high frequency throughout the year, ensuring that tenant satisfaction remains a central focus in your commercial real estate management.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n                        <div class=\"floatingusp floatingusp__02\">\n\n                <div class=\"box box__text\">\n                    <div class=\"box__text-inner\">\n                        <h3>For who is this survey?<\/h3>\n                        <p>The retail tenant survey is for investors and managers who seek insights into the needs, experiences, and satisfaction levels of their retail tenants.<\/p>\n<p>Customeyes has many years of experience from collaborating with numerous investors and managers. Using this experience, we develop a dependable questionnaire that aligns with the needs and context of your research. This ensures that you gain the valuable insights required to optimize the relationship with retail tenants and enhance the overall retail property management.<\/p>\n                    <\/div>\n\n                <\/div>\n                <div class=\"box box__image\" style=\"padding:0; overflow:hidden;\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/Vastgoed_huurdersonderzoek.jpg\" alt=\"For who is this survey?\" style=\"max-width:inherit;max-height:inherit;width:100%;height:100%;object-fit:cover;\"\/>\n                                    <\/div>\n\n            <\/div>\n                        <div class=\"floatingusp floatingusp__03\">\n                <div class=\"box box__image\" style=\"padding:0; overflow:hidden;\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2022\/12\/DSC_8072.jpg\" alt=\"Our approach\" style=\"max-width:inherit;max-height:inherit;width:100%;height:100%;object-fit:cover;\"\/>\n                                    <\/div>\n                <div class=\"box box__text\">\n                    <div class=\"box__text-inner\">\n                        <h3>Our approach<\/h3>\n                        <p>Customeyes has a clear and structured approach, breaking down the survey process into distinct phases. We handle survey preparation, execution, and feedback delivery, and we excel in helping you to translate insights to actionable steps in an inspiring manner.<\/p>\n<p>Our questionnaire is in compliance with GRESB standards, allowing for direct integration of survey results into the GRESB assessment.<\/p>\n<p>Researching all aspects is key of our approach. We engage not only the investor but also the property manager and, if necessary, even contractors, providing a 360 view of tenant satisfaction and feedback. We offer a comprehensive dashboard, present survey results, create visually engaging infographics, and even organize workshops to help you make the most of the insights gathered during the survey process.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"container productcolumns\">\n            <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/uploads\/2020\/07\/19.280-DigiTrust-ISO27001-keurmerk_breed_1024.jpg\" class=\"productcolumns__icon\" alt=\"Your data is safe with us\"\/>\n            <h2 class=\"productcolumns__title\">Your data is safe with us<\/h2>\n    <div class=\"row\">\n        <div class=\"col-sm-8 col-sm-offset-2\">\n            <p class=\"productcolumns__description\">We pay great attention to the security of customer and respondent information. That&#8217;s why Customeyes is ISO\/IEC 27001 certified.<br \/>\r\n<\/p>\n        <\/div>\n    <\/div>\n    <div class=\"row productcolumns__row\">\n                        <div class=\"col-sm-3 productcolumn\">\n                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/themes\/customeyes\/img\/usp-checkmark.svg\" alt=\"Check\"\n                         class=\"productcolumn\"\/>\n                    <p class=\"productcolumn__description\">Our clients determine the desired level of anonymity<\/p>\n                <\/div>\n                            <div class=\"col-sm-3 productcolumn\">\n                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/themes\/customeyes\/img\/usp-checkmark.svg\" alt=\"Check\"\n                         class=\"productcolumn\"\/>\n                    <p class=\"productcolumn__description\">We enter into a data processing agreement<\/p>\n                <\/div>\n                            <div class=\"col-sm-3 productcolumn\">\n                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/themes\/customeyes\/img\/usp-checkmark.svg\" alt=\"Check\"\n                         class=\"productcolumn\"\/>\n                    <p class=\"productcolumn__description\">All data is securely stored and processed<\/p>\n                <\/div>\n                            <div class=\"col-sm-3 productcolumn\">\n                    <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/themes\/customeyes\/img\/usp-checkmark.svg\" alt=\"Check\"\n                         class=\"productcolumn\"\/>\n                    <p class=\"productcolumn__description\">Full transparency in communication about the (research) process<\/p>\n                <\/div>\n                <\/div>\n\n    <div class=\"text-center\">\n                <img decoding=\"async\" src=\"https:\/\/www.customeyes.nl\/wp-content\/themes\/customeyes\/img\/eyes-greenlight.png\" alt=\"Customeyes Eyes\"\n             class=\"eyes eyes__green rellax\" data-rellax-speed=\"0\"\/>\n    <\/div>\n<\/div>","protected":false},"author":17,"template":"","class_list":["post-6465","products","type-products","status-publish","hentry","productgroups-real-estate"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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