Assess customer satisfaction and gain insight into your customers’ experiencesFree consultation //= get_template_directory_uri(); ?>
What has most influence on the satisfaction? Through proven methodes we determine your areas of improvement which matter
We deliver more than just a number. We show which customer are about to stop doing business with you
With full support from a dedicated team throughout the project
Happy customers are loyal, spend more, and recommend you to othersContact us >
A customer satisfaction survey assesses customers’ satisfaction with products, services, service delivery, and employees. Furthermore, we determine your customers’ needs, desires, and expectations.
Our services are made for all organisations that:
We are here to support your efforts in these critical areas and help you achieve your customer-centric goals.
Mapping out and addressing customer needs and desires is a worthwhile goal. Organisations that dedicate themselves to improving the customer experience outperform their counterparts who neglect this aspect. Customer satisfaction has several benefits:
Investing in customer satisfaction is a strategic move that brings returns in terms of loyalty, revenue, and growth.
During the beginning, we will decide which approach fits most effectively with your customer base:
Together we will choose a method which fits best to your customer base. This ensures that we employ the best technique.
We pay great attention to the security of customer and respondent information. That’s why Customeyes is ISO/IEC 27001 certified.
Our clients determine the desired level of anonymity
We enter into a data processing agreement
All data is securely stored and processed
Full transparency in communication about the (research) process