Understand the decision criteria of leads for better lead conversionFree consultation //= get_template_directory_uri(); ?>
With full support from a dedicated team throughout the project
Objective and in-depth insights into the experiences of leads
Better understand your own USP’s through lead feedback. The feedback from lost leads is especially valuable.
You will receive concrete action points to improve your lead conversion.Free consultation
Conduct this research to improve or innovate your business development. This is a unique opportunity to have a conversation with (lost) leads to uncover their motives and needs.
A “Lost Lead Survey” is a versatile tool ideal for organizations across different industries aiming to enhance their business growth. It offers insights into why certain leads did or didn’t convert into sales. By revealing the main reasons for their decisions, it provides a deeper understanding of their decision-making process.
The research, typically conducted through in-depth interviews, aims to show the motives that drive a lead’s choice to choose your organization over another. Or it explores the factors that lead them to opt for a competitor.
By analyzing the insights from from this research, we have the potential to uncover distinct patterns. These patterns offer guidance for the optimization and refinement of the business development.
A “Lost Lead” survey often uses in-depth interviews. What’s an in-depth interview? It’s a qualitative research method consisting of one-on-one discussions. These are conducted with selected participants to deeply explore their views and insights.
We pay great attention to the security of customer and respondent information. That’s why Customeyes is ISO/IEC 27001 certified.
Our clients determine the desired level of anonymity
We enter into a data processing agreement
All data is securely stored and processed
Full transparency in communication about the (research) process