Uncover what office tenants need in their building

What topics are covered?

The satisfaction of office tenants plays a important role in creating a thriving and successful work environment. Through the implementation of tenant satisfaction surveys, you gain valuable insights into the experiences of tenants in various facets, including:

• Office facilities
• Accessibility
• Sustainability initiatives
• Security measures
• The overall work environment
• Interactions with the office manager

By listening to the needs and feedback of tenants, investors can adapt and tailor their office spaces to meet the specific wishes and demands of their tenants. These surveys can be conducted at a high frequency throughout the year, ensuring that the office environment remains aligned with tenant expectations and evolving needs.

For who is this survey?

The tenant survey is specifically tailored for investors and real estate managers seeking insights into the requirements, experiences, and satisfaction of their tenants. Beyond standard research, we offer the flexibility to assist with specialized surveys, addressing unique aspects like special amenities and sustainability initiatives.

Customeyes has many years of experience, having worked with numerous investors and managers to conduct tenant surveys. From this expertise, we craft a questionnaire that is tuned to your specific needs and context. This ensures the survey aligns with your preferences and provides the valuable insights you require to enhance the tenant experience and property management.

Our approach

Customeyes follows a structured approach, breaking down the survey process into distinct phases. We handle survey preparation, execution, and feedback delivery, ensuring a smooth experience for. Furthermore, we assist in translating survey insights into actionable steps in an inspiring manner.

Our questionnaire is in compliance with GRESB standards, facilitating direct integration of survey results into the GRESB assessment. To offer a comprehensive perspective, our surveys can employ both quantitative and qualitative research methods.

Researching all aspects is key of our approach. We engage not only the investor but also the property manager and, if necessary, even contractors, providing a 360 view of tenant satisfaction and feedback. We offer a comprehensive dashboard, present survey results, create visually engaging infographics, and even organize workshops to help you make the most of the insights gathered during the survey process.