Customer Loyalty

What is the Customer Effort Score (CES)?

What is the Customer Effort Score (CES)?

Discover how the Customer Effort Score (CES) helps businesses reduce friction, improve customer journeys, and build lasting loyalty through simplicity.


Georgine Adriaansen 23 January 2025
Customer loyalty as a profitable success factor

Customer loyalty as a profitable success factor

Strengthen long-term revenue by turning satisfied customers into truly loyal ones. Learn how customer survey helps you build stronger customer relationships.


Customeyes 26 September 2023
NPS Survey: 5 Tips & Tricks

NPS Survey: 5 Tips & Tricks

Discover five practical tips to make your NPS survey truly effective. Learn how to turn customer feedback into concrete action and boost loyalty within your organization.


Customeyes 26 January 2023