Customer Survey
Why is a high response rate important?
Do you want to increase the response rate of your customer satisfaction survey? Discover strategic, Q&A‑style tips from Customeyes to boost participation, gain reliable insights, and maximise the impact on customer centricity and decision‑making.
Sem Kieboom
03 March 2026
From snapshots to ongoing dialogue: the rise of continuous customer surveys
Continuous customer surveys give faster, more relevant insight by collecting feedback at key moments through simple system integrations.
Sem Kieboom
08 July 2025
What are the benefits of continuous customer surveys?
It is essential to stay closely connected with your customers and to continuously gather their feedback. This allows you to respond quickly to changing customer needs.
Customeyes
21 April 2025
From data to action: how to get real value from customer surveys
Turn customer survey data into real improvements with clear priorities, shared ownership, and a continuous feedback loop that boosts loyalty.
Sem Kieboom
24 March 2025
First aid for setting up a customer satisfaction survey
Is this your first customer satisfaction survey? Then you probably have many questions. All beginnings are difficult, but with good preparation, you’ll be just fine.
Hans Hylkema
26 February 2025