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What is the Net Promotor Score (NPS)?

What is the Net Promotor Score (NPS)?

Learn what the Net Promoter Score (NPS) is, how it’s calculated, and why it matters. Discover how businesses like Coolblue use NPS to boost customer loyalty and drive improvement.


Sem Kieboom 23 March 2026
Why is a high response rate important?

Why is a high response rate important?

Do you want to increase the response rate of your customer satisfaction survey? Discover strategic, Q&A‑style tips from Customeyes to boost participation, gain reliable insights, and maximise the impact on customer centricity and decision‑making.


Sem Kieboom 03 March 2026
How tenant satisfaction boosts property value and returns

How tenant satisfaction boosts property value and returns

Discover how tenant satisfaction drives property value. Learn how happier tenants boost lease renewals, lower vacancy, and increase rental income with Customeyes insights.


Niels Dekker 14 August 2025
What are the benefits of continuous customer surveys?

What are the benefits of continuous customer surveys?

It is essential to stay closely connected with your customers and to continuously gather their feedback. This allows you to respond quickly to changing customer needs.


Customeyes 21 April 2025
From data to action: how to get real value from customer surveys

From data to action: how to get real value from customer surveys

Turn customer survey data into real improvements with clear priorities, shared ownership, and a continuous feedback loop that boosts loyalty.


Sem Kieboom 24 March 2025